Return & Refund Policy

We want you to be satisfied with your purchase from D&R Sports Center. If something is not right, this policy explains how returns, exchanges, and refunds work. It applies to purchases made through dnrsports.com.

Return window

You may request a return within 30 days of the delivery date. To be eligible, the item must be unused, in its original condition, and returned in the original packaging with all included accessories, manuals, and documentation.

Items that cannot be returned

Items marked as clearance, final sale, or non-returnable at the time of purchase.
Products that have been mounted, installed, or used, unless they arrived defective.
Items returned without their original packaging or with missing parts.
Gift cards.

Optics and electronic sights that show signs of use or installation may be inspected and, where a return is accepted, may be subject to a reduction in the refunded amount to reflect the reduced condition.

How to start a return

Email support@dnrsports.com with your order number and the item(s) you would like to return, and we will provide return instructions. Please do not send items back before receiving return authorization, as this may delay your refund.

Return shipping

Unless your item arrived damaged, defective, or incorrect, you are responsible for return shipping costs. We recommend using a trackable, insured shipping method, as we cannot be responsible for items lost or damaged in return transit. Original shipping charges are non-refundable.

Refunds

Once we receive and inspect your return, we will notify you of the outcome. Approved refunds are issued to your original payment method within 5–10 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

Exchanges

If you would like a different product, the fastest approach is usually to return the original item for a refund and place a new order for the item you want. Contact us if you would like help.

Damaged, defective, or incorrect items

If your order arrives damaged or defective, or you received the wrong item, contact us at support@dnrsports.com within 7 days of delivery with your order number and photos of the item and packaging. We will arrange a replacement, return, or refund at no additional shipping cost to you.

Manufacturer warranties

Many products we sell are covered by a manufacturer's warranty. For issues that appear after use or outside the return window, we can help direct you to the manufacturer's warranty process, which often provides repair or replacement for covered defects.

Payment disputes and chargebacks

If you have a problem with an order or a charge, please contact us first at support@dnrsports.com so we can help — this is the fastest way to a refund or resolution. Please do not file a chargeback or payment dispute with your bank before contacting us and allowing a reasonable opportunity to resolve the issue. Chargebacks do not follow this Return & Refund Policy and can delay resolution. See our Terms of Service for full details on payment disputes and chargebacks.