Shipping Policy

Order processing

Orders are typically processed within 1–2 business days (Monday through Friday, excluding holidays). Orders placed after business hours, on weekends, or on holidays are processed the next business day. You will receive a confirmation email when your order is placed and a second email with tracking once it ships.

United States shipping only

We ship to addresses within the United States only, including APO/FPO addresses where carrier service allows. We do not ship internationally. We also do not ship to freight forwarders, package-forwarding services, or third parties that we believe intend to export products outside the United States. Orders with an international billing or shipping address may be cancelled and refunded.

Shipping methods and costs

Shipping options and costs are calculated at checkout based on the items in your order and your delivery address. Any free-shipping promotions and their conditions are shown at checkout when they apply.

Delivery times

Delivery time depends on the shipping method selected and your location. Estimated delivery windows shown at checkout are estimates, not guarantees. Once an order leaves our facility, delivery timing is handled by the carrier.

Tracking

When your order ships, we will email you tracking information. Please allow up to 24 hours for tracking to begin updating.

Address accuracy

Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delayed or returned due to an incorrect or incomplete address. If a package is returned to us as undeliverable, we will contact you to arrange reshipment, and additional shipping charges may apply.

Lost or damaged shipments

If tracking shows your order as delivered but you cannot locate it, or your order arrives damaged, contact us at support@dnrsports.com as soon as possible and within 7 days of the delivery date. We will work with you and the carrier to resolve the issue.

Export controls (ITAR and EAR)

Some of the products we sell may be subject to United States export control laws and regulations. These include the International Traffic in Arms Regulations (ITAR), administered by the US Department of State, and the Export Administration Regulations (EAR), administered by the US Department of Commerce, Bureau of Industry and Security. Certain optics and accessories — for example some riflescopes, night vision and thermal imaging devices, and laser aiming products — can be controlled items under these regulations.

For this reason, we sell and ship within the United States only. We do not export products, and we do not knowingly sell to anyone who intends to export, re-export, or transfer them outside the United States.

By placing an order, you agree that you will not export, re-export, or otherwise transfer any product purchased from us to any foreign country, foreign national, embargoed or sanctioned destination, or denied or restricted party, in violation of ITAR, the EAR, US sanctions administered by the Office of Foreign Assets Control (OFAC), or any other applicable US law. You are responsible for determining whether a product is export-controlled and for obtaining any US government authorization that may be required before exporting it. Violations of these laws can carry serious civil and criminal penalties.

We reserve the right to refuse or cancel any order that we believe may violate US export control or sanctions laws.

Regulated and restricted products

Certain products may also be subject to shipping restrictions within some states or localities. Where a product cannot be shipped to your location, we will notify you and cancel and refund that portion of your order. It is your responsibility to ensure a product is legal to purchase and possess at your delivery address. See our Terms of Service for more detail.

Questions

For shipping questions, contact us at support@dnrsports.com.